Lead Waitress

Rejeki Wati Cafe & Coffee · 📍 Mempawah, Kalimantan Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 24.000.000 – Rp 34.000.000 per month
Rejeki Wati Cafe & Coffee is seeking a talented and experienced Lead Waitress to join our team. In this role, you will be responsible for leading our waitress team, ensuring exceptional customer service, and maintaining the high standards of our café. If you are passionate about food, customer service, and team leadership, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

Lead and supervise a team of waitresses to ensure efficient and friendly service.,Maintain a clean and organized café environment, including tables, equipment, and restrooms.,Take food and beverage orders accurately and efficiently, ensuring customer satisfaction.,Handle customer complaints and concerns professionally and promptly.,Manage inventory and restock supplies as needed.,Assist in training new hires and maintaining a positive team culture.,Ensure compliance with health and safety regulations.,Prepare and present food and beverages to customers in a timely and professional manner.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience as a waitress or similar role in the food service industry.,Excellent communication and customer service skills.,Strong leadership and team management abilities.,Good knowledge of food and beverage preparation.,Ability to work well under pressure and in a fast-paced environment.,Familiarity with POS systems and inventory management software.,High school diploma or equivalent.,Friendly, professional, and approachable demeanor.

🛠️ Keahlian

Team leadershipCustomer serviceMultitaskingInventory managementPOS system knowledgeProblem-solvingTime management
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